8
Markets Covered
-67%
Risk Incidents
100%
Compliance
12 Months
Duration
Anonymised under strict NDA — no client identities disclosed
The Challenge
A pan-African telecommunications provider operating across 8 markets was facing increasing regulatory pressure, inconsistent risk management practices, and growing cybersecurity threats. Each market had developed its own ad hoc compliance processes, creating significant gaps and duplicated effort. The group needed a unified, ISO-aligned framework that could scale across all operations while meeting diverse regulatory requirements.
Our Approach
Conducted a gap analysis across all 8 markets against ISO 31000 and ISO 27001 standards
Mapped regulatory requirements across each jurisdiction to identify common and unique obligations
Designed a unified enterprise risk management framework with localised compliance modules
Implemented automated risk monitoring and reporting systems across all markets
Trained over 500 employees on the new risk management framework and compliance procedures
The Solution
SAAC designed a modular enterprise risk management framework that provided a unified governance structure while accommodating the specific regulatory requirements of each market. The framework was aligned to ISO 31000 for risk management and ISO 27001 for information security. Automated monitoring systems were deployed to track compliance in real-time, and a centralised risk dashboard gave the group executive team visibility across all 8 markets.
Key Outcomes
Full regulatory compliance achieved across all 8 African markets within 12 months
67% reduction in risk incidents within the first year of implementation
Unified risk management framework replacing 8 disparate systems
Over 500 employees trained on new compliance procedures
Real-time compliance dashboard deployed for group executive oversight
Zero regulatory penalties in the 24 months following implementation
"Their ISO-aligned methodology brought a level of discipline and accountability to our transformation programme that we hadn't experienced with previous consultants."
Chief Financial Officer
Pan-African Telecommunications Provider
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